I had a grandma who eventually got to an age where she couldn’t take care of herself anymore. My family decided to get her the care she needed. All of us were far too busy to give her the full attention she needed.
Luckily, my family and I had a fantastic experience.
That’s doesn’t always happen.
I’ve heard stories spanning the entire spectrum where people had fantastic experiences and couldn’t have wished for better.
I’ve heard real-life horror stories.
There oughtta be a way to determine if a home care agency is going to be a pleasure or nightmare to deal with, right?
That’s what I want to explore in this article.
Have you heard of the Home Care Standards Bureau?
No worries if you haven’t.
Only true healthcare professionals know about.
Which is why I want to bring it up. So you can make an informed decision.
Here is what they look for in an A+ Agency:
- The agency must be fully and properly licensed by their state’s regulatory offices for non-medical home care agencies.
- The agency must have on staff a qualified person in the field of aging that meets the HCSB requirements. Examples that meet the HCSB requirements include the following: Gerontologist, Registered Nurse, Geriatric Care Manager, Certified Senior Advisor.
- All caregivers employed or contracted by the agency must have all applicable licenses.
Here is also what they look for:
- The caregivers employed or contracted by the agency must be fluent in the language of the population served.
- The agency owner or operating manager or a person in a control position must have been in the paying home care business for at least one year.
- The agency has multi-tiered Background Check Policy, including but not limited to, a 50 state multi-jurisdictional, criminal, sex offender registry and driving record check for caregivers under their employ.
And here’s more:
- The agency must have no unresolved complaints with state or federal licensing agencies.
- The agency must agree to abide and sign the HCSB Code of Standards and Ethics.
- The agency must agree to both scheduled and unannounced on-site audits.
- The agency must complete a semi-annual disclosure form.
- The agency must agree to hold their caregivers to high standards.
The reason I bring it up…
Allied Professionals Home Care recently attained status with this organization.
After months of preparation, Allied finally got in.
Instead of going with any home care agency out there, please look for additional seals of approval. Even if you don’t decide to go with our agency—that’s fine, but please make sure that the home care company you choose is properly licensed and accredited with a governing board.